I do not see where you get the rating you do. I've been a loyal customer since 1989 and for the last 8 years I've been treated horrible. You've done work to my rings that was never asked for. You replace my sapphire stone without asking me and told me the orginal one that was in it was cracked, which was a lie. I get my rings inspected every 6 months just like the warranty says. Never missed an inspection. You fight me every time I go in about it. You tell me the paperwork I have is not correct for the inspection. Well that's the orginal paperwork that came with the ring when bought in 2008. You've lost my ring. Which 4 months later was found in another Kay's store in another state. Nothing but trouble, stress and a huge headache. Going to let my warranty go. Not worth my time any more. Thanks you not being loyal back.
Very good service and the staff worked very hard to get us what we wanted we will be back again
Sales clerks are friendly and,always willing to help me find the perfect gift...
The customer service I received exceeded any and all expectations! The staff were eager to assist me in assembling a custom engagement ring, and were able to guide me through the whole process flawlessly. The ring is breathtaking and I cannot state how amazing this team is. I will go to them for any/all future purchases.
I have never had a had experience shopping three. They know me and my wife, which makes it great because they know it taste and there jewelery selection is great!
Kay Jewelers is a US Jewelry Store based in Norfolk, Nebraska. Kay Jewelers is located at 1700 Market Lane, Bay 80, Norfolk, NE 68701, USA.
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