I personally had a terrible experience dealing with Johnsons plumbing and heating. My home plumbing was backing up. They came and "fixed the clog". Three days later still have issues with my home backing up. Called Johnsons again they came and attacked the issue from a different drain and hit me with an outrageous bill. I don't understand how an issue they "fixed" three days prior would cost double the original bill. I attempted to contacted the owner over billing for four weeks in a row. No response for over a month. Finally when I was contacted back I was told that I was provided with a full service and that Johnsons believes they did the best for me as possible. I ended up being stuck with the second bill for the second visit with no compensation other than being told I would be sent to a collection agency. I Will never do business with Johnsons plumbing and heating again.
Great service
We stopped in to look for a tub drain. An employee in the office greeted us warmly and went above and beyond to help us. She took a lot of extra time to ensure that we found exactly what we needed. She then called us to be sure that the drain fit and worked correctly. We are so appreciative off the extra time she took to help us out. It is hard to find such exceptional customer service.
Johnson S Plumbing Heating is a US General Contractor based in Norfolk, Nebraska. Johnson S Plumbing Heating is located at 707 E Norfolk Ave, Norfolk, NE 68701, USA.
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